Glow download the new version for apple update#
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The SMETS1 variant with some meters does not publish full data history for previous days, weeks and months as this wasn't mandated for SMETS1 meters.If you are moving, read our guide.Īdditional information specific to SMETS1 variant: Please note that we cannot support re-sale of our products - the unit is uniquely associated to your meters.The forthcoming prices are published on the display and the Bright App and API data applies the Agile tariff to the cost of consumption. Customers with the original version of the Octopus' Agile tariff can see the tariff on the display (needs to be requested).If your supplier has to replace your communications hub please contact us beforehand by sending an email to Not all suppliers are following the correct procedure and there is a risk the unit won't work afterwards by telling us in advance we will ensure this risk is removed.If you use batteries occasionally, the device does not trickle charge the batteries. The batteries slots are provided for short-term use only, they are not intended for daily use.

Glow download the new version for apple update#

Electricity meters update every ten seconds, gas meters typically every 30 minutes this is the data refresh rate available to customers with one of our CAD devices (with working meters and communications hub).Hildebrand are ISO 27001 Certified and audited annually by SECAS for Security and Privacy.

Glow download the new version for apple verification#

Be assured that your verification data is stored in a separate, secure system. We are able to join your Display and CAD to your SMETS meters without your supplier's involvement because we are a SECAS (Smart Energy Code Administrator) approved DCC Other User.

Our obligations as a DCC Other User mean that customers whose meters are enrolled in the DCC will have to verify their identity before we can retrieve their data this is all managed through our Bright App.

Please either use your Bright email account for the order, or add the Bright account to the Notes field so we have your meter details when we pre-associate the unit.

Cloud based MQTT MQTT access is available on requestĬheck our web site for Display / CAD questions.

Local MQTT access is available automatically.

User setup, security, data and device management functions are in-built so that you can focus on the application.

API access is available automatically using your Bright App credentials ( further information available).

Viewing your data beyond the display: use our Bright App to view your consumption. If you like to work with data, you have three options:

The Glow IHD/CAD is Zigbee SEP 1.2 certified, works with SMETS meters and uses the latest SSL technology for secure Internet communications. Supports Home Assistant integration over MQTT (Local and Internet)*.Clear 3.5 inch colour TFT with touchscreen.Real time electricity and gas monitoring through our Bright app or via APIs.